Frequently Asked Questions
United States
How does your company have the authorization to run criminal record checks?
We only provide background checks with the explicit consent of the individual. As a Consumer Reporting Agency (CRA) and with the authorization/consent of the individual, we are able to obtain information regarding criminal records.
How do I know that my information will be secure?
ISB Global Services complies with all local and federal law. Also, with our US accreditation by the Professional Background Screening Association (PBSA), we are held to the highest standard of data security. We conduct internal and external audits to ensure the privacy and security of all our data and information.
We are highly experienced in managing large amounts of personal and sensitive data. We are proud to offer a multi-factor authentication (MFA) platform that is SOC 2 Type 2 and PCI DSS compliant to best protect private consumer information.
OrderYourBackgroundCheck.com encrypts sensitive data using industry-standard protocols and ciphers.
How do I remove or expunge my past convictions?
You will need to seek legal advice in the jurisdiction from where the conviction was filed. The laws and requirements are different for each jurisdiction in the United States. Please visit this link.
Canada
How does your company have the authorization to run criminal record checks?
We only provide background checks with the explicit consent of the individual. As a Consumer Reporting Agency (CRA) and with the authorization/consent of the individual and after validating the identity of the individual we are able to obtain information regarding criminal records.
How do I know that my information will be secure?
OrderYourBackgroundCheck.com complies with all local and federal law. Also, in compliance with standards set forth by the Professional Background Screening Association (PBSA), we are held to the highest standard of data security. We conduct internal and external audits to ensure the privacy and security of all our data and information.
If my employer does not accept third-party background checks, can I get my money back?
Unfortunately, all our background checks are non-refundable.
How will I receive my report?
You will be sent a link with credentials to log into a secure site where you can retrieve your results.
Can I use this report for a Vulnerable Sector Check or other purposes?
No.
How do I remove past convictions?
You will need to seek legal advice in the jurisdiction from where the conviction was filed. The laws and requirements are different for each jurisdiction in Canada. Please visit this link.
OrderYourBackgroundCheck.com, powered by ISB Global Services, is proud to offer our clients exceptional service and accuracy with our premiere background check products.