Canadian FAQs
Based on 30,000+ reviews
Turnaround Times
General Background Check Information
Criminal Record Check Information
Privacy & Payment Information
- Criminal Background Checks in 15 minutes or less
- Credit Check in 2 hours
- Reference Checks 2 business days
- Education Verification in 2 business days
- Employment Verification in 2 business days
General Background Check Information
A background check may include:
ISB Global Services provides comprehensive screening solutions to help businesses and individuals make informed decisions.
- Criminal record searches
- Identity verification
- Credit checks
- Driver abstracts
ISB Global Services provides comprehensive screening solutions to help businesses and individuals make informed decisions.
Pricing depends on the type of screening required. Individual services start as low as $4.99 for an Identity verification (MID) and $29.95 for a Criminal Record Check.
Yes, all background checks require the explicit written consent of the individual. ISB Global Services only conducts background checks with proper authorization and identity validation.
The right background check depends on your industry and job role. Common options include:
- Criminal Record Checks – Ideal for security-sensitive positions
- Driver Abstracts – Required for transportation and driving roles
- Credit Checks – Suitable for financial and trust-based positions
- Employment Verification – Helps validate professional history (not available online; businesses must register for access)
Yes, it is recommended to conduct background checks before finalizing an offer. Many employers issue conditional job offers pending background screening results.
Most screenings are completed within 14 minutes, though some may take longer depending on third-party data sources.
To ensure accuracy, applicants must provide:
- Full legal name
- Date of birth
- Government-issued ID for identity verification
Criminal Record Check Information
ISB Global Services works with police partners across Canada to search the Canadian Police Information Centre (CPIC) database for criminal history. Convictions that are disclosed and confirmed will appear on the report.
Most reports are completed within 14 minutes, while complex cases may take up to 3 hours.
Our process is fully online—no need to wait in line. Click the Get Started button at the top of our website to begin.
You will be sent a secure link with credentials to access your report online.
No, all background checks processed by ISB Global Services are non-refundable. We recommend verifying with your employer before purchasing.
A Vulnerable Sector Check (VSC) identifies individuals with convictions related to offenses against vulnerable persons (e.g., children, seniors). These checks are only available through local police services. Third-party organizations cannot provide Vulnerable Sector Checks at this time.
You must seek legal advice in the jurisdiction where the conviction was recorded. Each province and territory in Canada has different requirements. For official information, visit the Government of Canada website.
Privacy & Payment Information
We comply with local and federal laws and adhere to Professional Background Screening Association (PBSA) standards. Our security measures include:
- Encryption of all personal data
- Regular internal and external security audits
- Strict compliance with Canadian privacy regulations
We partner with accredited organizations, police databases, and verification sources to ensure fast and compliant background screenings.
We accept Credit or debit cards (Visa, MasterCard, American Express, JCB, Discover, and Diners Club) are accepted. All payments are securely processed through encrypted transactions.
OrderYourBackgroundCheck.com, powered by ISB Global Services, is proud to offer our clients exceptional service and accuracy with our premiere background check products.